# Auto-Open Callouts in the Information Dock When it comes to digital interfaces, grabbing user attention effectively is key to ensuring important information doesn't go unnoticed. An automated Callout that pops up in the [[Information Dock]] can serve as an essential tool for highlighting notifications, tips, and updates. Below, we outline the process to configure a Callout that will automatically open, capturing the interest of your users from the get-go <video width="100%" controls poster="https://cdn.prod.website-files.com/6589a49ccde56d4620d6eb91/681482766c8bcfe66ff412e6_gravity-auto-open-callouts-infodock-thumbnail-en.jpg"> <source id="animated-video" type="video/mp4" src="https://content.gravity.global/website/auto-open-callout-in-information-dock.mp4"> </video> ## Step-by-Step Configuration Guide Auto-opening Callouts can significantly improve user engagement by delivering urgent information directly without waiting for user initiation. Be it for introducing new functionalities, streamlining user education, or emphasizing usage compliance, the following instructions will help you enable this feature: ![[auto-open-callout-in-information-dock-2.jpg]] Figure 1 - Configuration to "Auto-Open Callouts in the Information Dock" ### Step 1: Activate "Open Callout at once if unread" Checkbox Begin by permitting the system to automatically display Callouts that have not been previously read by enabling the specific setting for this action. 1. Navigate to the Step 2 in the Callout Edit Ring Menu. 2. Locate the **Open Callout at once if unread** checkbox. 3. Check this box to trigger the Callout's display immediately for unread messages. ### Step 2: Define the "Appearance Counter" if Needed If your application allows the adjustment of how often a callout is shown, you may want to set limitations. 1. Find the **Appearance Counter** in the **Information appearance** section. 2. Specify the number of times the Callout should appear for each employee. ### Step 3: Activate "Show only in 'Informationen Dock'" in "Hotspot placement" To restrict the Callout’s display area to the Information Dock: 1. Navigate to the **Hotspot placement** settings section in Step 2 in the Callout Edit Menu. 2. Find and enable the **Show only in 'Informationen Dock'** option. ### Step 4: Enforce Callout in "Learning Manager Tools" In cases where employee information is mandatory, Callout enforcement can be helpful. 1. Proceed to the **Learning Manager Tools** section. 2. Turn on the **Enforce Callout** feature to ensure the callout is noticed. To build a solid foundation, check out [[Information Dock]]. It covers essential topics such as **Information Dock configuration**, managing its **name and icons**, and step-by-step guidance on how to **configure when a Callout appears in the Information Dock that should not be there.**